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Understanding the Cybersecurity Implications of AI-Powered Chatbots

Writer: CayCay

AI chatbots have become an integral part of modern communication, providing users with assistance in various domains, including customer service, healthcare, and personal productivity. However, these systems also introduce significant privacy risks. This paper explores the potential threats associated with AI chatbots and offers best practices for users to interact with them safely.


Privacy Risks of AI Chatbots


Involuntary Data Collection


User interactions may be logged and stored without explicit consent, making it difficult to control personal data.





Data Memorization 


AI models may inadvertently retain personal information from training data, leading to potential leaks.



Surveillance & Law Enforcement Access 


Conversations may be monitored or shared with authorities without user awareness.




Identity Theft & Fraud


AI tools can be exploited for spear-phishing, voice cloning, or other cyber threats.



Safe Usage Practices


Limit Personal Information Sharing


Users should avoid sharing sensitive personal data, such as social security numbers, financial details, or medical records, with AI chatbots.



Review Privacy Policies


Before using a chatbot, users should review the provider’s privacy policy to understand how their data will be collected, stored, and shared.



Regularly Clear Chat History


Where possible, users should delete their chat history or limit the retention period to prevent unnecessary data accumulation.



Stay Vigilant Against Phishing Attempts


Users should be cautious of chatbots requesting personal or financial information and verify the authenticity of such requests before responding.






 









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